Question:
A user creates a project and a targeting rule under the model field force. However, targets do not appear in the Targets Tab when previewing the alignment results.
Answer:
- One possible reason is that the Planned Publish Date of the project is not within the cycle lifetime.
Example:
In this case, the Planned Publish Date of the project is 9/28/2018, but the Start Date of the Multichannel (MC) Cycle is 10/1/2018. It fails to align the target after preview.
- Another common issue is that the customer does not provide account rule criteria under the channel group or product group.
Related Documentation:
N/A
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.