Can Signature be required for Opt-Out in CRM?
Yes, Signature can be required for Opt-Outs.
On the related Consent Header, tick the Signature_Required_On_Opt_Out_vod checkbox (set to TRUE).
If it is set to FALSE, then the Signature/ Paper Consent ID will not be required when only Opt outs are being captured.
Note: Signature_Required_On_Opt_Out_vod = TRUE but Consent_Type_vod.zvod_Signature_Capture_vod isn't on page layout >> Signature/ Paper Consent ID capture isn't possible at all, hence opt outs will be saved without Signature/ Paper Consent ID.
CRM Help Documentation: Consent Capture
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