Question:
How to find the Vault Help section in PromoMats?
Answer:
In addition to the Support Portal, end-users have access to Vault Help which has a wide range of extensive articles in regards to PromoMats and other applications for Vault. It is recommended to become familiar with the content in the Help section. This helps customers be proactive when troubleshooting problems.
To navigate to Vault Help, use the following steps:
- Login to PromoMats.
- Select Help on the upper-right side of the screen from the drop-down menu.
- Select User Help from the Help Documentation box.
- A wide range of topics can be explored. Use the Search bar to enter search criteria and narrow down search results.
Related Documentation:
Vault Help: Vault Help
Knowledge Base: Veeva Product Help Documentation KB article
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