Question:
How to find the Vault Help section in PromoMats?
Answer:
Using the New User Interface? (Expand to see the V21R2 features)
New User Interface (Release 21R2):
In addition to the Support Portal, end-users have access to Vault Help which has a wide range of extensive articles in regards to PromoMats and other applications for Vault. It is recommended to become familiar with the content in the Help section. This helps customers be proactive when troubleshooting problems.
To navigate to Vault Help, use the following steps:
- Login to PromoMats.
- Select Help on the upper-right side of the screen from the drop-down menu.
- Select User Help from the Help & Support area.
- A wide range of topics can be explored. Use the Search bar to enter search criteria and narrow down search results.
Old User Interface:
In addition to the Support Portal, end-users have access to Vault Help which has a wide range of extensive articles in regards to PromoMats and other applications for Vault. It is recommended to become familiar with the content in the Help section. This helps customers be proactive when troubleshooting problems.
To navigate to Vault Help, use the following steps:
- Login to PromoMats.
- Select Help on the upper-right side of the screen from the drop-down menu.
- Select User Help from the Help & Support area.
- A wide range of topics can be explored. Use the Search bar to enter search criteria and narrow down search results.
Related Documentation:
Vault Help Documentation:
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