Question:

The link of some Alerts is not displayed on My Alerts page in CRM Sunrise. Why does this happen?

Answer:

This is because the referenced record is not available in CRM Sunrise.

If the source object or the referenced record in the Link_Reference_vod field of the Alert_vod record is not available Offline, then the link does not display.

Related Documentation:

CRM Help Documentation: Home Page

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