When taking action on a Suggestion with the Call_Objective_vod record type, the user receives the error message: 1 Call Objective/s failed to create. User does not have permission to update or create records for object 'Call Objective'.
The Suggestion_vod record is misconfigured. Or, the user does not have the appropriate permissions to perform the action.
Specify a Call Objective record type in the Call_Objective_Record_Type_vod__c field within the Suggestion_vod record.
Additionally, ensure the user has the following permissions:
- Create object permissions on the Call_Objective_vod object.
- Field-Level Edit permission to the Mobile_Id_vod__c field on the Call_Objective_vod object.
- Field-Level Edit permission to the Call_Objective_Record_Type_vod__c field on the Suggestion_vod object.
CRM Help Documentation: Suggestions Overview
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.