When a document is created, the default field value is not being populated on the document. Why does this happen?
Due to Security Overrides, the user uploading the document does not have Edit permission on the affected document field.
This occurs if the field is only Editable to one user or group within the Vault.
The field is set to Read-Only for all users but the specific group. Though the user who uploads the document has Create Document permission, this does not give the user permission to the specific field unless the user is in the group.
The solution is to one of the following:
- Make the field Editable to all users
- Set the Document Type so that the specific group that can edit the field can create a document.
Vault Field Documentation: Document Field Administration
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.