Overview:

When viewing references in PromoMats, a permission error occurs: You do not have permission to view this document.

Root Cause:

In order for the reviewer to be able to view the linked reference, the reference itself must have the Viewer group added to the Sharing Settings.

Example:

• The reference Example Reference - PI (v1.0) is linked in the document Testbinder3:
  
  
  
  
• Once the reviewer tries to view the reference, the permission error appears:
  
  
  

Solution:

1. Modify the Sharing Settings.
2. Add the Viewer group. In most cases, the group is called All Internal User or Reference Viewer.

Related Documentation:

Knowledge Article: How to Edit Sharing Settings in PromoMats?