Overview:
When viewing references in PromoMats, a permission error occurs: You do not have permission to view this document.
Root Cause:
In order for the reviewer to be able to view the linked reference, the reference itself must have the Viewer group added to the Sharing Settings.
Example:
- The reference Example Reference - PI (v1.0) is linked in the document Testbinder3:
- Once the reviewer tries to view the reference, the permission error appears:
Solution:
The Owner of the reference must do the following:
- Modify the Sharing Settings.
- Add the Viewer group. In most cases, the group is called All Internal User or Reference Viewer.
Related Documentation:
Knowledge Article: How to Edit Sharing Settings in PromoMats?