When using the Multichannel Loader to update an existed draft presentation in Vault, the following error occurs:
Error Code:405 POST Request failed to process: https://support.veevavault.com/api/v12.0/objects/binders/38, Cause: Vault API call failed. Vault transaction id: http-VLT-US-EAST-1-PRODUCTION-4-8285125-84 response status: FAILURE error type: INSUFFICIENT_ACCESS cause: User does not have sufficient privileges to perform the action.
This error may occur when the user, who implements the Multichannel Loader operation, does not have version permission on the presentation.
System Admin needs to implement below settings:
- Navigate to: Admin --> Configuration --> Document Lifecycles --> Binder Lifecycle --> States --> Draft --> Security Settings.
- Click the Edit button.
- Select the Version permission for the user role.
- Save the changes.
Then the user implements updating presentation again through Multichannel Loader.
Vault Help Documentation: Related Permissions
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