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Are Email Logs Available After 30 Days in CRM Online?

  • Updated

Question:

Is it possible to obtain Email Logs after more than 30 days in CRM Online? 

Answer:

This function is provided by Salesforce to request Email Logs for messages sent within the past 30 days. The Email Logs sent 30 days ago are no longer available in the system.

Related Documentation:

Salesforce Documentation: Considerations for Using Email Logs

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