Overview:
When the Survey Administrator attempts to save a Survey record, the error message: Survey_vod__c: bad field names on insert/update call: Territories_vod__c
Root Cause:
This error occurs because the System Administrator added both Territory_vod__c and Territories_vod__c fields to the User's page layout.
Solution:
Remove one of the two fields from the page layout. Leave the field, that is used by the configured publishing method, on the page layout.
If the publishing occurs through the Multichannel Engine, the Territories_vod__c should be on the page layout.
If the publishing occurs manually, the Territory_vod__c field should be added to the page layout.
Related Documentation:
CRM Help Documentation: Publishing a Survey