Question:
When users enter a sample quantity on a Call, the quantity selector pops up, resembling a calculator. How can this mode be turned off and replaced with a picklist of sample quantities?
Answer:
Set the Sample_Quantity_Bound_vod field to true on the product catalog record. Additionally, ensure that there are values for the Sample_Quantity_Picklist_vod field on the Product_vod object. Grant users FLS Read access to these fields.
With this configuration, the calculator mode for selecting quantity will no longer appear.
The Sample Quantity Bound check box determines if the User is restricted to only selecting the values defined in the Sample Quantity field. It also determines if the User has the ability to edit the Quantity picklist and enter in a value that is not contained in the Sample Quantity field (Sample_Quantity_Picklist_vod__c).
Use this field to change the default values for sample quantity on the mobile device. Comma separated values should be populated in the sample quantity dropdown.
Related Documentation:
CRM Help Documentation: