Question:

Why is the Add To Cart Button Greyed Out in PromoMats?

Answer:

If the button shown below is greyed out, that indicates the Cart contains the maximum number of documents allowed.

If the button shown below has a red minus (–) symbol, that indicates the document is already in the Cart. Clicking removes the document.

The Cart can hold up to 1,000 documents by default. On some vaults, this limit may be lower. When the Cart is full, no more documents will be able to be added before any or all documents get removed from it.

Related Documentation:

Vault Help Documentation: How to Add & Remove Individual Documents

Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.