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Is It Possible to Configure The Search Layout of The Publication Field for Medical Insights in Veeva CRM?

  • Updated

Question:

The Publication_vod__c lookup field allows users to search for Publication_vod records when a Medical Insight record is created. Online, the search results page displays the following fields:

  • Publications ID
  • Title
  • Account
  • Date
  • Journal

image-2018-10-25-15-47-22-672.png

 

However, only the following fields are displayed Offline:

  • Publications ID
  • Date

image-2018-10-25-15-47-49-422.png 

Is there a way to configure the display of the search results page to show the same columns on both platforms?

Answer:

This is working as designed. The display of the Publication_vod__c field's search layout page is hard-coded and cannot be modified.

Related Documentation:

CRM Help Documentation: Configurable Lookup Filters and Layouts

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