Overview:
Many products are detailed in the Call report and the products are displayed well. But, the value of Call2_vod__c.Detailed_Products_vod__c is truncated on the Salesforce Report.
Root Cause:
Detailed_Products_vod__c is a text area with a length of 255 characters. The value may be truncated.
Solution:
The user can use a SOQL query to obtain the results from Call Detail records:
Select id, Detail_Priority_vod__c, Product_vod__r.name from Call2_Detail_vod__c where Call2_vod__c = 'XXXX' order by Detail_Priority_vod__c
Related Documentation:
N/A