Question:
Why can the gray annotation from a reference not be removed In PromoMats?
Answer:
Using the New User Interface? (Expand to see the V21R2 features)
New User Interface (Release 21R2):
A gray annotation box indicates that the reference is used in a particular document. The gray box cannot be removed (The Delete option is not available).
Old User Interface:
A gray annotation box indicates that the reference is used in a particular document. The gray box cannot be removed (The Permanently Remove Annotation option is not active).
Related Documentation:
Vault Help Documentation: Using Link Annotations & Document Links
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