Why an end-user cannot select a group for a role when assigning a workflow task in PromoMats?
When selecting an assignee for a role in a workflow task, groups do not appear on the drop-down list. This indicates that the role only allows a single user.
To confirm this, the following steps can be performed by an Admin user.
- Select Admin on the right-hand side.
- Select Configuration.
- Select Document Lifecycle on the left-hand side.
- Select the specific workflow and open Start Workflow and locate the appropriate role. If User Control (Single) is selected, only one user can be selected.
Vault Help Documentation: How to Add Users in the Workflow Start Dialog
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