Why is a Server Error with the error message below occurring when a user tries to complete a Document Workflow task in an eTMF Vault?
In eTMF Vaults, if the Product field is not specified (populated) on the document, then this error appears. This is because the Study field is dependent on the Product field having a value.
To address this issue, the user must perform a blank save on the document to allow the correct Product field value to auto-populate based on the Study.
Vault Help Documentation: N/A
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