When a Participant joins an Engage Meeting through a web browser (using Zero footprint), the Meeting ID is not the same as the one in the URL. Why is this?
This is working as designed.
The Meeting ID in the URL is generated by Veeva and unique to the Participant so that the participant can be distinguished in a remote meeting.
The other Meeting ID is the actual Zoom Meeting ID which is needed to dial in for audio.
CRM Help Documentation: Engage Meeting Overview
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