Overview:
The following values are set:
- Pricing Rule Record Type: Discount_Rule_vod
- Product list price: $201
- Comparison Type: List Value
- Minimum quantity: 0
- Maximum quantity: 1000
If more than four items are added from the above Product, the Discount Rule is not applied.
Root Cause:
Example:
Five items are added to the order. The total list value is $1005. It exceeds the value given in the Maximum Quantity field.
If the List Value is set as Comparison Type, the value in the Maximum Quantity field applies to the total order list value and not to the number of items added to the order.
Solution:
If the Discount Rule is intended to be applied based on the number of items sold, the Comparison Type picklist should be set as Product Quantity on the Pricing Rule record.
Related Documentation:
CRM Help Documentation: Discount Rules