Question:
The number showing for the Call Cycle Week is not matching what exactly shows on the View Call Cycle page in CRM for iPad.
Example:
There is only one Call displaying in Call Cycle Week 1, however, the number of Calls for Week 1 appears as two.
Answer:
The number of Calls in Call Cycles is shown based on a 7-day week. If the Show Weekend setting is enabled, the numbers match.
Currently, this is working as designed.
Related Documentation:
N/A