Overview:

Affiliations are not appearing as Suggested Attendees offline when creating a Call.  Affiliations are displaying online, by default, correctly.

Root Cause:

The Enable Child Account Veeva Setting is checked without the user having the correct permissions.

Online, CRM checks whether the Child Accounts feature is enabled on Calls with the following:

• Enable Child Account Veeva Setting is true
• User has Field Level Security (FLS) to Parent_Child_Name_vod__c on the Child Account object
• User has FLS to Child_Account_vod__c on the Call object

Offline, CRM (iRep) only checks for the following:

• Enable Child Accounts Veeva Setting is true
• User has at least Read permission to the Child Account object.

Solution:

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