Overview:

Affiliations are not appearing as Suggested Attendees offline when creating a Call.  Affiliations are displaying by default online as expected.

Root Cause:

The Enable Child Account Veeva Setting is checked without the user having the correct permissions.

Online, CRM checks whether the Child Accounts feature is enabled on Calls by checking the following:

• The Enable Child Account Veeva Setting is true
• The User has Field Level Security (FLS) Read permissions to the Parent_Child_Name_vod__c field on the Child Account object (Child_Account_vod_c)
• The User has FLS Read/Edit permission to the Child_Account_vod__c field on the Call object (Call2_vod__c)

Offline, CRM only checks for the following:

• The Enable Child Account Veeva Setting is true
• The User has at least Read permission to the Child_Account_vod_c object.

Solution:

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