Question:

Why an end-user with a full user profile cannot create documents in PromoMats?

Answer:

Users with Full User Profiles need to be granted Create Document Permission for the relevant Document Types to be able to create documents.

This is configured in the Admin area. If a user needs this permission, they need to reach out to a Vault Owner or Vault Administrator to implement this configuration.

Related Documentation:

Vault Help Documentation: About User Access Control  

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