Question:
Why can a user view a Crosslink but not a source document in PromoMats?
Answer:
A crossLink has its own Document Type, Lifecycle and Workflows. It resides in a different Vault from the source document.
A user needs to have access to the source Vault and permission to view the source document.
Related Documentation:
Vault Help Documentation: Vault Help
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.