Despite all configuration steps are completed, the Request Receipt checkbox is not appearing on the Consent Capture page.
The affected user is missing Field Level Security (FLS) Read access to the Country_vod__c field on the Multichannel_Route_vod__c object.
Grant FLS Read access to the Multichannel_Route_vod__c.Country_vod__c field:
- As a System Administrator, open the user profile.
- In the Field Level Security section, click View next to Multichannel Routing.
- Click Edit and give Read access to the Country field.
- Click Save.
- Clear the Veeva Cache.
CRM Help Documentation: Consent Capture Overview
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