Why does an error message appear in the Document Viewer and the Viewable Rendition for a PDF Source file in Vault?
If the Source Document is created using Adobe LiveCycle or Experience Manager, then the following setting in Vault must be enabled for Vault to be able to render the document:
- Navigate to Admin --> Settings --> Rendition Settings.
- Enable (check) the setting: Allow viewing and annotation of protected PDF files.
Vault Rendering Documentation: Rendition Display