Overview:

Concur Sync fails with the following error, example pattern:  <Error><Message>Unexpected error.Please contact Developer Support</Message><Server-Time>2018-11-03T11:01:25</Server-Time><Id>FE3E8C23-70AC-4BCA-9C97-C5C711F38136</Id></Error>

Root Cause:

The issue is caused by a Concur outage.

Solution:

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