Question:

Is there any way to restrict sampling only for group calls with the same Call Record Type in Veeva CRM?

Answer:

No, this is not possible. A new Record Type has to be created to restrict sampling for group calls only.

Related Documentation:

CRM Help Documentation: Call Sampling Overview

Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.