A user is unable to create Medical Events on the iPad client. After clicking on the + button, it keeps spinning, and the Medical Event creation page does not appear:
The user has Field Level Security (FLS) on the Event_Management_User_vod__c field of the Preferences_vod__c object.
FLS is only needed for this field if the user utilizes the Events Management feature, but it is not needed for Medical Events.
Do the following:
- Remove any FLS from this field.
- Run an incremental sync.
CRM Help Documentation: Medical Events