When uploading the zip file using the Multichannel Loader, an error appears: Zip file [filename.zip] is improperly structured. Please upload again. (Error 300) is being generated.
The zip package being uploaded contains .png images which are not supported when using legacy packaging. Legacy packaging requires .jpg format.
Update the packaging format to use the new standard for packaging files to upload using the Multichannel Loader.
Note: Folders should not be inside the zip file. CLM creates a folder called <filename> and unzips the contents of the zip into that folder.
- Vault Content Packaging Documentation: Packaging Custom CLM Content
- Vault Multichannel Loader Documentation: About Multichannel Loader
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.