Question:
How to enable Vault System availability notifications?
Answer:
Admins can enable System Availability Notifications in two ways:
- To configure a company maintained distribution list, enter the email address by navigating to: Settings --> General Settings --> Service Availability Notifications.
- To select individual users, set the Service Availability Notification checkbox on the User object record.
These notifications include the following types of notifications:
- Scheduled releases
- Maintenance releases that require downtime
- Unplanned downtime (outages)
- Service degradations
Note: Previously, through January 1, 2019, system notifications are subscribed through the Veeva Trust site. Service Notifications are posted on Trust.
Related Documentation:
Vault System Notification Documentation: System Availability Emails
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