Question:

Why are some users, who have the required permissions, unable to access the Archived Documents tab in Vault?

Answer:

If Document Archiving is enabled in the Vault and a user with the permission to view the Archived Documents tab is unable to do so, then the user has a Read Only license.

By design, Read Only users are prevented from viewing the Archived Documents tab but can still access Archived Documents tab through Vault's Advanced Search menu.

Related Documentation:

Vault Archiving Documentation: Related Permissions

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