Veeva CRM Tips & Tricks
|Product Area / Title||Did you know...?||Tip|
Viewing the Full Account Hierarchy (Including Unaligned Accounts!)
|A user can see an Account's full hierarchy offline, even if all Accounts in the hierarchy are not in their assigned Territory.||
You no longer need to align all departments and Health Care Providers (HCPs) under a Hospital or other Organization in order to allow your users to see its full hierarchy. The iPad and Windows hierarchy can be configured to display in and Out-of-Territory Accounts. For detailed steps see the Territories in Account Hierarchy section here.