Why are documents not being matched to Expected Document records in Vault using Continuous Matching?
If the Vault is in Migration Mode, Continuous Matching does not occur on Expected Document records. Once Migration Mode is disabled, Continuous Matching continues to run as expected.
If a user needs to determine whether or not a Vault is in Migration Mode, the user needs to contact the Vault Support team by opening a Support ticket requesting that information.
Vault EDL Documentation: Continuous Matching