Question:

Why are documents not being matched to Expected Document records in Vault using Continuous Matching?

Answer:

If the Vault is in Migration Mode, Continuous Matching does not occur on Expected Document records. Once Migration Mode is disabled, Continuous Matching continues to run as expected.

If a user needs to determine whether or not a Vault is in Migration Mode, the user needs to contact the Vault Support team by opening a Support ticket requesting that information.

Related Documentation:

Vault EDL Documentation: Continuous Matching

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