Question:

Why does the user receive the error message below when importing a Submission using a .zip file in Vault?

Answer:

This error occurs when the Submissions Record's Application Folder Name field value has other characters added to it other than the 3-letter prefix and 6-digit Application number for the Submission.

The Application Folder Name's field value has to match how the FDA is reviewing the application to avoid issues with cross-document navigation failing in Vault.

An example of how the Application Folder Name field needs to be formatted is shown below:

Related Documentation:

Vault Submission Documentation: Importing Submissions (RIM) 

Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.