Question:
Are offline validation rules supported for iPhones?
Answer:
Offline validation rules are supported for iPhones. iPhone is not listed in the Device picklist field because the iPhone_vod value is not activated in the field and/or the record type.
Do the following verifications:
Check if the value is activated in the Device_vod field:
- Navigate to Setup --> Create --> Objects --> VMobile Object Configuration object --> Device under Custom Fields & Relationships.
- Click Activate next to iPhone_vod under Inactive Values.
Check if the value is activated in the record type:
- Navigate to Setup --> Create --> Objects --> VMobile Object Configuration --> TABLET under Record Types.
- Click Edit next to Device.
- Move the iPhone_vod value to the right (Selected Values).
Related Documentation:
CRM Help Documentation: Offline Validation Rules