Question:
Are offline validation rules supported for iPhones?
Answer:
Offline validation rules are supported for iPhones. iPhone is not listed in the Device picklist field because the iPhone_vod value is not activated in the field and/or the record type.
Do the following verifications:
Check if the value is activated in the Device_vod field:
- Navigate to Setup --> Create --> Objects --> VMobile Object Configuration object --> Device under Custom Fields & Relationships.
- Click Activate next to iPhone_vod under Inactive Values.
Check if the value is activated in the record type:
- Navigate to Setup --> Create --> Objects --> VMobile Object Configuration --> TABLET under Record Types.
- Click Edit next to Device.
- Move the iPhone_vod value to the right (Selected Values).
Related Documentation:
CRM Help Documentation: Offline Validation Rules
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.