Question:

Are offline validation rules supported for iPhones?

Answer:

Offline validation rules are supported for iPhones. iPhone is not listed in the Device picklist field because the iPhone_vod value is not activated in the field and/or the record type.

Do the following verifications:

Check if the value is activated in the Device_vod field:

1. Navigate to Setup --> Create --> Objects --> VMobile Object Configuration object --> Device under Custom Fields & Relationships.
2. Click Activate next to iPhone_vod under Inactive Values.

Check if the value is activated in the record type:

1. Navigate to Setup --> Create --> Objects --> VMobile Object Configuration --> TABLET under Record Types.
2. Click Edit next to Device.
3. Move the iPhone_vod value to the right (Selected Values).

Related Documentation:

CRM Help Documentation: Offline Validation Rules

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