Overview:
The user cannot download the source file in Vault Cart with the following error in the downloaded export_results.txt file:
Root Cause:
The error occurs since the user does not have the Download Source permission in the current state of the document.
Solution:
A Vault Owner or System Admin can follow the following steps to grant the user Download Source permission:
- Confirm the document lifecycle and current state through the related document fields.
- Confirm the user role in the Sharing Settings Section.
- Navigate to Admin --> Configuration --> Document Lifecycles --> [Document Lifecycle] --> States --> [State] --> Security Settings.
- Click the Edit button.
- Check the Download Source option for the user role.
- Click the Save button.
Related Documentation:
- Vault Help Documentation: Vault Help