Overview:
The Manage My Presentations page is used to create a custom CLM (Closed Loop Marketing module) presentation, but the slide cannot be swiped.
Root Cause:
The slide to be added to the custom CLM presentation has the key message record with Disable Actions = Swipe_vod.
Solution:
To resolve this problem, use the following steps:
- The CLM Content Admin needs to clear the value of Disable Actions from Online CRM.
- The end-user synchronizes iRep again.
- The end-user creates the custom CLM presentation again.
Related Documentation:
CRM Help Documentation: Manage My Presentations (User-Defined Presentations)