Overview:
Error: FIELD_CUSTOM_VALIDATION_EXCEPTION:Validation Formula \"PrimaryParentIsPersonAccount\" -- Network-CRM Bridge
Root Cause:
This error is caused by a Parent Health Care Organization (HCO) record that is deleted as a result of a merge. The entity mentioned in the error has one of its Parent HCOs merged into another Parent HCO. Since the MERGED_INTO record does not exist in CRM, CRM is unable to determine if the incoming account is a person and does not pass the PrimaryParentIsPersonAccount validation rule. Records that are in a MERGED_INTO record state are exported from Network when the Target Subscription is set as a Full Data Extract and not a Delta Data Extract.
Solution:
To avoid this error in Network-CRM Bridge jobs, be sure that the Target Subscription for the Network-CRM Bridge is set as a Delta Data Extract. This exports only records that are changed since the previous job.
Related Documentation:
Network Help Documentation: Add a target subscription: Configure export options