A user cannot see the entire Account Name in My Accounts, it appears truncated on the iPad.
If the ENABLE_ACCOUNT_PARENT_DISPLAY Veeva setting is enabled, then it displays the Account Name in one line. If it is not enabled, it displays in two lines.
The behavior is as follows:
- Business Names when ENABLE_ACCOUNT_PARENT_DISPLAY is OFF: Wrapped to two lines
- Business Names when ENABLE_ACCOUNT_PARENT_DISPLAY is ON: Wrapped to one line
- Person Accounts when ENABLE_ACCOUNT_PARENT_DISPLAY is OFF: Wrapped to two lines
Please note, that if the Account Name is longer than two lines, it is truncated even though the Veeva Setting is disabled.
CRM Help Documentation: Using the Account Details Screen
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.