When viewing the Media file section of a Key Message record in CRM Online, the following error appears:
Content cannot be displayed: You do not have sufficient privileges to access the page: /apex/Media_File_vod
The user is missing Media_File_vod Visualforce Page access.
To prevent the error, do the following:
- Open the user's Profile.
- Click Edit in the Enabled Visualforce Page Access section.
- Grant the user the Media_File_vod Visualforce Page access.
- Click Save.
- Clear Veeva cache.
CRM Help Documentation: Managing CLM Content