When clicking on the Engage Participant link from an Approved Email, the user is redirected to a blank page with the following URL in the address bar:
The issue does not occur on the Offline CRM Application, only Online.
Example: The user is attempting to use:
This results in the error online as the online functionality is not able to interpret the token.
Approved Email tokens are case sensitive.
Be sure to use the correct letter case. In this example, the correct case is shown below: