When creating or viewing an Events Management event record Offline, the page layout is different. It is using the Medical Event page layout and displays an Offline error: Unable to access server.
Events Management is not enabled for this user.
- Be sure the affected user has read Field Level Security (FLS) to the Preference_vod.Event_Management_User_vod field.
- Set the Event_Country_Config_vod field on the Preferences object to US;1 (or another desired value).
Use the 2-digit ISO code for the country that should be the default for this user. US denotes the default country.
CRM Help Documentation: Quick Start Guide