Overview:
When implementing Sync using the CRM Engage Metadata Administration Console Tab, Engage fails with an error: Sites cannot be empty for content:afc9cb14-6e8f-4adc-70e9-6cda44104529:123.
Root Cause:
This is caused when the Website field of the Vault document with document id 123 is blank.
Solution:
A Vault system admin should set the Website field for the document in Vault.
The Vault doc URL appears as: https://support.veevavault.com/ui/#doc_info/XXX, where XXX is the document id.
The CRM user should implement sync in the CRM Engage Metadata Administration Console Tab.
Related Documentation:
N/A