Upon clicking on the View Media Library button on the Engage View Library tab, the following error occurs:
The end-user is missing the following Meeting Group permission: Start Remote Meeting from CRM Online.
In the event, this Meeting Group permission does not appear in the Engage Group permissions, the System Administrator does not have access to the Remote_Meeting_Start_From_CRM_Online_vod__c field of the User_vod__c object.
- Be sure to provide the System Administrator Edit Access and the end-user Read Access to the Remote_Meeting_Start_From_CRM_Online_vod__c field of the User_vod__c object.
- Be sure to enable the Start Remote Meeting from CRM Online option in the Engage specific Permissions of the Meeting Group the user belongs to.
- Clear the Veeva Cache.
CRM Help Documentation:
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.