Question:
According to the online guide: Hosting an Engage Meeting on the iPad
The colored border around the screen changes to indicate the content sharing status so the host is aware of what is displayed to the attendees.
- Green – Content on the screen is shared with the attendees
- Yellow – Content sharing is paused and the splash screen displays for attendees
- Red – Host has lost internet connection
- No Border – Host is not sharing
But why is a green border also displaying on Health Care Professional (HCP)'s web browser during Engage Meeting in CRM?
Answer:
This is the expected behavior. If the HCP is viewing a screen share, then the border is green. If nothing is being shared, then there is no green border.
Related Documentation:
CRM Help Documentation: Hosting an Engage Meeting on the iPad