Consent Capture is a user-directed solution for capturing required HCP consent to receive communication through various channels. Consent can be captured for Approved Email and CLM Veeva channels, and for custom channels, for example, SMS, mail, portal, and marketing programs.
If the validation for Approved Email address of Consent is case insensitive in CRM?
Yes, validation of consent is case insensitive.
CRM Help Documentation: Consent Capture Overview