Question:
The entered comment of Event Rule Overrides is expected to be saved into the Comment_vod__c field on the EM_Event_History_vod__c object:
Why is the entered comment of Event Rule Overrides saved in Event History with two colons?
Answer:
This is working as designed.
The override feature captures and records two different pieces of information into the Comment field:
- The text that is displayed in the warning
- The comment entered by the user into the comment box
The two pieces of information are concatenated into a single string, separated by two colons.
Related Documentation:
CRM Help Documentation: Event Rule Overrides