Question:
The MS PGothic font can be used in the token {{customText}} as below.
<p style="font-family:'MS PGothic',sans-serif;">{{customText}}</p>
However, it does not work in the token {{customRichText}} as below.
<p style="font-family:'MS PGothic',sans-serif;">{{customRichText}}</p>
Is this working as expected?
Answer:
Yes, this is working as expected.
CKEditor is used for the token {{customRichText}}, which is why adding the font parameter does not work.
Related Documentation:
CRM Help Documentation: Approved Email Configuration Tokens