Overview:

Disbursement Sample Transactions record all Sample information pertaining to a Sample Drop as part of a Call Report. Each Sample that is dropped is represented by a Disbursement Sample Transaction.

But Sample Transaction records are not created with Call Samples in CRM.

Root Cause:

The Product_Type_vod__c of Product_vod__c in relevant Call2_Sample_vod__c is set as a product type other than Sample, Alternative Sample, or High Value Promotional.

Sample Transaction record will be created by trigger only for the Product with Product Type:

• Sample
• Alternative Sample
• High Value Promotional

Solution: